Managed Hosting Services

Snapshot Design provides hosting options for e-commerce websites, web APIs or even JDA Direct Commerce using modern co-locations and the latest virtual machine techniques.

With a variety of SLA offerings, Snapshot Design can offer competitive prices, high performance, and secure environments especially for JDA Direct Commerce customers.

The Snapshot Design team is dedicated to being an extension of your IT department. No one knows JDA Direct Commerce better than Snapshot Design. Our support team is available 24/7/365 and is dedicated to providing you with peace of mind for your website.

Snapshot Design offers the following managed hosting services:
  • Dedicated Hosting Services
    At the basic foundation of your hosted computing environment, a dedicated server is the most vital component of your e-commerce solution. A dedicated server through us is completely devoted to your application’s sole needs, and not shared with another customer, so you enjoy more performance and flexibility than a shared hosting solution. If you are running certain workloads, such as a database, a dedicated server is the most reliable solution to host your database.

    Dedicated Hosting Machines:
    • Intel Multi-Core Processors Up to 3.7GHz
    • Up to 384GB RAM
    • Up to 30TB Outgoing & Unlimited Incoming Bandwidth
    • Fully Customizable
    • Fast Deployment

  • On Demand Hybrid Cloud Hosting
    Instantly leverage the power of dedicated hosting with the flexibility of cloud computing, whenever you want. Snapshot Design’s cloud hosted environment connects all your dedicated and cloud resources with the click of a button. There are no special devices or proprietary bridges needed, and no proprietary software or complex configurations. We can help scale your applications using the hosting technology that best suits your needs within a single private network.

    On Demand Hybrid Cloud Hosting:
    • On-Demand Scalability for Usage Spikes
    • Customizable Network Performance and Scalability
    • Dedicated Servers, Cloud Servers, Networking Devices all Connected with Ease.
    • Utilizes the Latest VMWare Technology Suite
    • Fast Deployment

  • Service Level Agreements (SLAs) and Support Contracts
    Snapshot Design offers a variety of service level agreements to fit your business’s needs.  From basic, hands-off server maintenance needs to dedicated environment support including replication aid, backups, and VMWare maintenance.  We can custom-fit a solution that is right for you.
  • Coming Soon! – Direct Commerce Monitoring Suite
    For 2016, Snapshot Design will be introducing a dedicated suite of monitoring tools specifically designed for the JDA Direct Commerce core product.

    Features will include:
    • Modular software that sits on your internal network and monitors performance data of your server and Direct Commerce.
    • Ability to pick and choose what is monitored on each server.
    • Ability to set up alerts to notify you when certain metrics have exceeded user configurable-able values.

    Monitoring Modules will include:
    • Disk Latency
    • Memory
    • CPU
    • Disk I/O
    • Disk Space
    • Specific Process Monitoring (eg. monitor DC process)
    • File/Folder monitoring (eg. last datetime of file in a folder (age of backup))
    • Replication Status
    • Listener Status
    • Credit Card Gateway Status
    • Day Close Monitoring
    • Web Reset Monitoring
    • Orders in Warehouse
    • Orders in Hold Buckets