Order & Fulfillment Monitor. Every order, every channel, one set of eyes.
An operational AI agent that watches orders from the web store, EDI and the phone as they land in NetSuite. It catches the mismatch between what the storefront sold and what the ERP recorded, flags orders stalling in fulfillment, watches delivery capacity, and surfaces the customers whose reorder is due before they call a competitor.
From the cart to the truck.
Ecommerce-to-ERP anomalies
Orders that landed in the store but not in NetSuite, quantities or prices that differ between the two, and syncs that silently stopped.
Stalled fulfillment
Orders past their promise date, partials with no backorder plan, and pick lists that have not moved since yesterday.
Delivery capacity & fleet
Tomorrow's routes against truck and driver availability, with the overload called out while there is still time to reschedule.
Customer reorder patterns
Accounts whose usual reorder is late, with the items and the rep who should call. The B2B version of a cart reminder.
Pricing & margin exceptions
Lines sold below floor, customer-specific prices that did not apply, and margin drift by product line.
Daily digest by role
Ops gets fulfillment, sales gets reorders, finance gets margin. Each a short list with the reasoning attached.
Proactive, explained, actionable.
Deployed by the team that knows your NetSuite.
- AI readiness and data checkWe map every order channel and confirm promise dates, routes and customer pricing are reliable enough to alert on.
- Connect and tuneCauzzy connects to NetSuite, Shopify, BigCommerce, HubSpot or Celigo through supported APIs; Snapshot sets the thresholds and the digests.
- Measure, then extendLate orders caught and reorders recovered are tracked from day one; the Inventory & Demand Agent is the natural second agent.
Let it watch last month's orders.
We'll replay a month of orders through the agent and show you every mismatch, stall and missed reorder it would have flagged.