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NetSuite Consulting & Development
Snapshot’s consulting phase was rooted in the philosophy that the ERP must be the "undisputed single source of truth". We didn't just connect a website; we re-engineered NetSuite to handle the complexities of a multi-location landscape business.
- ERP Consolidation & Optimization: We architected a multi-subsidiary framework that allowed Northern and Central Ohio to share a single NetSuite instance. This provided centralized visibility for leadership while maintaining regional autonomy for day-to-day operations.
- Workflow Engineering: Every front-end behavior was designed around the data and logic already residing in NetSuite. By auditing existing CRM, inventory, and financial workflows, we ensured the system could support 100% automated processing without manual overrides.
- Custom SuiteScript Logic: Our technical team developed specialized SuiteScripts to automate complex backend processes that exceeded standard platform capabilities. This allowed for the seamless handling of regional tax requirements, discount logic, and subsidiary-specific reporting
Custom BigCommerce B2B Site Implementation
The implementation was focused on bringing the full NetSuite complexity online in a way that felt intuitive for both B2B and B2C users by utilizing BigCommerce B2B Edition.
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Zero Manual Order Re-Entry: We established a high-frequency, bi-directional sync via Celigo. This automation ensures that orders, customer updates, and inventory levels are mirrored across systems in real-time, eliminating the risk of human error in data entry.
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Advanced SKU Management: To manage the variety of bulk, bagged, and palleted goods, we utilized Virtual Variations. This streamlined a complex SKU structure, allowing customers to easily navigate products without overwhelming them with technical variations.
- Data-Driven Design: The storefront was configured to serve Kurtz Bros.' specific logistical constraints. This "logic-first" approach meant the site was built to respect the business’s fulfillment rules, such as preventing the mixing of incompatible product types in a single delivery
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Logistics Automation
In the landscape industry, delivery is a physical constraint that digital platforms often struggle to manage. Snapshot solved the "Fleet Overbooking" problem by treating truck capacity as a transactional record.
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Custom Truck Reservation System: We developed a custom, SuiteScript-based system in NetSuite that tracks real-world fleet availability against incoming orders. This effectively moved dispatch logic from a manual whiteboard to an automated digital record.
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Operational Capacity Tracking: The system distinguishes between different truck types required for bulk vs. palleted goods, ensuring the right vehicle is reserved for the right load
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Real-Time Dispatch Integration: By syncing this capacity data back to the storefront, we enabled a real-time delivery date picker. This allows customers to self-schedule deliveries with the confidence that their chosen window is backed by actual operational capacity.
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B2B Portal Development
We launched a full-service portal to transition Kurtz Bros. to a 24/7 self-service model for their professional contractors.
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12+ Advanced Portal Features: Customers can now access invoice PDFs, aging buckets (1-90+ days), credit status, and full transaction history without contacting customer service.
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Azure SQL Middleware: To ensure high performance, we developed an Azure SQL middleware layer. This allows the portal to query massive amounts of historical data instantly, providing a "Big Box" retail experience without slowing down the primary ERP performance.
- Accounts Receivable Efficiency: By giving customers autonomy over their financial records, Snapshot significantly reduced the administrative load on the Kurtz Bros. AR team, allowing them to focus on high-value tasks rather than manual invoice requests.
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The Impact: A Legacy Modernized
By bridging the gap between NetSuite, Celigo, and BigCommerce, Snapshot turned Kurtz Bros.' operational complexity into a competitive advantage.
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100% Automated Order Processing: Every order flows seamlessly from checkout to dispatch with precise tax, discount, and fulfillment logic.
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Operational Visibility: NetSuite now serves as the undisputed single source of truth across all locations, providing leadership with real-time data on every aspect of the business.
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Scalable Foundation: The result is a repeatable ecommerce framework that supports future growth while maintaining regional independence.
Contact Us to Learn More
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Why Companies Choose Snapshot:
Our Core Expertise
At Snapshot, we don't just implement software, we assist companies in modernizing and scaling operations by simplifying operational complexity
NetSuite Consulting & Development
With over 12 years as a NetSuite Alliance Partner, we provide full-lifecycle consulting, SuiteApp development, and long-term optimization. Our focus is on leveraging NetSuite as the core engine of your business to drive scalability and predictive insights.
eCommerce Excellence
With over 25 years of commerce expertise, we understand that a storefront is only one piece of a much larger picture. Our approach takes into consideration your entire ecosystem—from the customer-facing experience to the critical business systems that power fulfillment, finance, and operations. We ensure your commerce platform isn't just a "bolt-on," but a high-performance tool built around your unique business architecture.
Data Integration Expertise
We specialize in high-performance connectivity using Celigo, Patchworks, and custom solutions. We focus on unifying disparate data silos to ensure your business operates with one cohesive data set.
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