%20(1200%20x%20675%20px)%20(150%20x%20100%20px)%20(1200%20x%20675%20px).png?width=1200&length=1200&name=Untitled%20(150%20%C3%97%20100%20px)%20(1200%20x%20675%20px)%20(150%20x%20100%20px)%20(1200%20x%20675%20px).png)
The Challenge
LitezAll faced several challenges arising from disconnected systems:
- Manual Data Entry: Managing product information, customer details, and order data across both Shopify and NetSuite involved significant manual effort, leading to potential errors and delays.
- Inconsistent Pricing: Maintaining accurate and customer-specific pricing across platforms was cumbersome, increasing the risk of discrepancies and customer dissatisfaction.
- Complex B2B Management: Handling their B2B customer and company structure, including specific pricing tiers and product visibility controls, lacked automation and efficiency.
- Limited Real-time Visibility: The lack of synchronized data hindered real-time visibility into inventory levels, order status, and customer activity, impacting decision-making.
- GraphQL Error Handling: Integrating with Shopify's GraphQL API presented challenges in effectively handling error responses during data synchronization.
%20(1200%20x%20675%20px)%20(150%20x%20100%20px)%20(1200%20x%20675%20px)%20(3).png?width=1024&height=1024&name=Untitled%20(150%20%C3%97%20100%20px)%20(1200%20x%20675%20px)%20(150%20x%20100%20px)%20(1200%20x%20675%20px)%20(3).png)
The Solution: Leveraging Celigo for Seamless Integration
Snapshot worked to implement a data integration strategy utilizing Celigo's powerful Integration App (IA) platform. Our deep understanding of both Shopify and NetSuite, combined with Celigo's flexible integration capabilities, allowed us to create automated workflows for critical business data:
Product Synchronization: We configured Celigo IA to seamlessly map and sync product data between NetSuite and Shopify, ensuring consistent information across platforms.
Pricing Integration: Customer-specific pricing was automated using Shopify's price list API and integrated with product and customer data flows, ensuring accurate and dynamic pricing.
Order Management: Celigo IA automated order processing between Shopify and NetSuite, validating location-based inventory for accurate order fulfillment.
Customer and Company Data Synchronization: We developed and implemented flows to sync B2B customer and company data, including default location assignments, address updates, and payment terms. Sequential processing and error handling for GraphQL responses were key aspects of this integration.
Catalog Management: A framework for managing catalogs was implemented, enabling product grouping, visibility control, and integration with customer-specific pricing through dedicated flows.
This focused approach leveraged Celigo's capabilities to create efficient and automated data synchronization for LitezAll's core business processes.
Snapshot is proud Authorized & Certified Partners of Celigo.
Contact Us to Learn More%20(1200%20x%20675%20px)%20(150%20x%20100%20px)%20(1200%20x%20675%20px)%20(4).png?width=1024&height=1024&name=Untitled%20(150%20%C3%97%20100%20px)%20(1200%20x%20675%20px)%20(150%20x%20100%20px)%20(1200%20x%20675%20px)%20(4).png)
Shining a Light on
Future Enhancements
Building on the success of this initial integration, Snapshot and LitezAll are exploring further enhancements, including:
- Implementing bidirectional sync for company data modifications from Shopify to NetSuite for real-time updates.
- Further enhancing error handling for GraphQL responses to provide more granular and accurate status reporting.
- Expanding catalog functionality to accommodate additional pricing levels and more complex visibility rules.
.png?width=1080&height=1080&name=Copy%20of%20LinkedIn%20Cover%202.0%20(20).png)