What Does Direct Commerce Cover?
Direct Commerce supports the following functional areas within the core application:
- Promotions: Direct Commerce manages offers, pricing and discounting options, and loyalty programs.
- Products: Item setup covers item types, attributes, category codes, styles, upsells, and kits.
- Customers: Customer records support phone and mail order entry, customer service, ship-to addresses, and email and letter correspondence.
- Fulfillment: Warehouse and inventory functions cover receiving, stock movements, and stock adjustments.
- Financials: Transactional financial details are created in Direct Commerce and can be extracted to an AP/GL system.
Beyond those areas, Direct Commerce supports merchandising, purchasing, content management, and marketing functions, along with sales, service, and fulfillment across online, retail store, call center, catalog, kiosk, broadcast, and mobile channels.
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Direct Commerce Add-On Modules and Adjacent Products
Snapshot offers optional, fully integrated add-on modules for Direct Commerce, along with adjacent products that integrate with the application.
Add-On Modules
Each module extends Direct Commerce for different business models and operations:
- Gift Card Processing
- Wish List / Gift Registry
- Offline Shipping
- WMS, which extends the basic native warehouse management capabilities in the core application, with third-party add-ons also available
- Continuity
- Installment Billing
- Standing Order
- Assembly
Adjacent Products and Connectors
Snapshot offers adjacent products that integrate with Direct Commerce, including:
- Ecometry Ecommerce Manager (EEM)
- HTML Emailer
- PO Emailer
- VendorNet Connector
- Vertex Cloud Connector
Direct Commerce connects to VendorNet through the VendorNet Connector and to Vertex Cloud through the Vertex Cloud Connector.
Direct Commerce Services We Provide
Support and Product Development
Snapshot is the official provider of both support and product development for the Direct Commerce application, so the company that supports your system also develops the software. Our support focuses on keeping Direct Commerce running smoothly, securely, and reliably for your business.
Professional Services
Snapshot's certified consultants give your team domain and functional advice on Direct Commerce. Their depth of experience allows them to deliver complex technical solutions and guided implementations.
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Why Work with Snapshot for Direct Commerce
Official provider of support and development
Snapshot has worked with Direct Commerce for more than 25 years and provides both its support and its product development.
Certified consultants with Direct Commerce depth
Our consultants bring the domain and functional experience to deliver complex technical solutions and guided implementations.
Practical and execution focused
We prioritize usability, adoption, and measurable operational outcomes over theoretical ERP design.
Long-term partnership mindset
Our engagements are designed to support your business as needs evolve, from day-to-day support through product development.
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