With the rise of online shopping, SuiteCommerce & SuiteCommerce Advanced by Oracle NetSuite has become a popular eCommerce platform on the market. But is it the best choice for your business? While SuiteCommerce offers a robust set of features and capabilities, determining if it is the best platform for your business might be difficult. That's where we come in! In this blog post, we will take a look at the pros and cons of SuiteCommerce and examine whether it is indeed the best eCommerce platform for your business.
What is SuiteCommerce?
Oracle NetSuite is a cloud-based software provider that provides a variety of applications for businesses. These applications span the range from accounting and financial management to customer relationship management and eCommerce. SuiteCommerce & SuiteCommerce Advanced are Oracle NetSuite’s flagship eCommerce solutions.
SuiteCommerce is an integrated, cloud-based eCommerce platform that combines web store capabilities with business management, merchandising and order management tools. It offers robust content management, mobile commerce, product information management, and product recommendation features to help merchants create an engaging and personalized shopping experience. Furthermore, it offers powerful tools to facilitate the smooth handling of transactions, payments, order fulfillment, and customer service for both B2B & B2C eCommerce sites.
What are the benefits of using SuiteCommerce?
SuiteCommerce by Oracle NetSuite provides users with comprehensive features and tools that make it easy to build, manage, and grow an online store. One benefit of using SuiteCommerce is it includes a wide variety of built-in features, such as payment processing, order management, product reviews and faceted search. One of the best benefits of SuiteCommerce is that it is fully integrated with the NetSuite ERP which allows the data to flow seamlessly between platforms without the need for a separate data integration. This allows businesses to easily track sales and inventory, automate order processing and shipping, and manage accounts receivable. Additionally, the integration allows businesses to access real-time customer data, which helps them make informed decisions about product promotions and marketing campaigns.
With SuiteCommerce & SuiteCommerce Advanced, you'll provide the best of both worlds - the world of consumer goods and B2B relationships. B2B customers will be happy with the one-of-a-kind opportunity to directly manage their business relationships through features like quote generation, viewing of accounts, and the ability to pay invoices on your website. Plus, you would get B2B functionality, but with a B2C design.
Overall, SuiteCommerce provides users with a comprehensive suite of features, B2B functionality, and tools that make it easy to build, manage, and grow an online store. With its scalability and integration with NetSuite ERP, SuiteCommerce is a possible solution for businesses looking to take their eCommerce presence to the next level.
Are there any drawbacks to using SuiteCommerce?
When it comes to eCommerce platforms, there are always pros and cons to consider. Unfortunately, SuiteCommerce is no exception. There are a few downsides that potential users should be aware of before investing in this platform.
First of all, SuiteCommerce is quite expensive. It is a premium solution, and it may not be cost-effective for businesses that don’t generate large amounts of revenue through their website. Another downside of SuiteCommerce is that it has limited payment options. Although it offers integration with popular payment gateways such as Stripe, PayPal, and Apple Pay, it does not support as many payment methods as some of its competitors. For example, BigCommerce and Shopify Plus have a wider selection of payment methods available.
Finally, SuiteCommerce also lacks some advanced features such as a modern CMS tool which is a downside for some companies that rely on their marketing team to manage site content as it is not super intuitive and user friendly. Other features that are not built in to SuiteCommerce include abandoned cart recovery and advanced customer segmentation. However, you can leverage a marketing automation 3rd party such as Klaviyo and Listrak, to achieve a personalized journey for your customers.
So, what's the verdict? Is SuiteCommerce the best eCommerce platform for your business?
It's hard to say definitively that SuiteCommerce or SuiteCommerce Advanced is the best eCommerce platform for your business. Every merchant has unique needs and requirements that must be taken into consideration when selecting an eCommerce platform. What is clear, however, is that SuiteCommerce is one of the most feature-rich options for businesses, especially if you are in the B2B space. The platform offers scalability, 3rd party integrations, and customization options to make it a great choice for mid-market to enterprise businesses.
If you are considering NetSuite ERP, SuiteCommerce could be the great solution to meet your eCommerce needs. It’s important to evaluate all the different eCommerce platforms on the market to determine which is right for you. If you want to learn more about SuiteCommerce or want help in migrating your site, reach out to Snapshot today.
How Snapshot Can Help
If you're considering migrating your eCommerce store to SuiteCommerce, you might be wondering how to make the transition as smooth as possible. That's where Snapshot comes in. We can provide expert advice and support to help you make the best decision for your business. Our experienced implementation team has helped multiple clients with full site implementations, data migration, and site enhancements. We understand that every business has unique needs, which is why we offer a customizable solution that can be tailored to your specific requirements.
One way we can help is by offering our Snapshot Theme for your SuiteCommerce or SuiteCommerce Advanced eCommerce store. Our theme is fully responsive and can be customized to match your company's aesthetic, helping you to leap over the creative design process and accelerate your project launch date. With our theme, you can focus on creating a seamless user experience for your customers, without worrying about the design aspect.
Whether you're looking for a partner to handle your full site implementation or need help with specific aspects of the migration process, our team is here to support you. With years of experience in the industry, we understand what it takes to make your eCommerce store a success. Let us help you make the most of SuiteCommerce and take your business to the next level.